Meet the team

Friendly, customer focused and extremely professional, the Instant Rain team comprises a core of highly experienced individuals along with an ever-growing compliment of installation engineers and staff.


Richard Waters

Richard Waters: Founder & Managing Director

Founded by Richard Waters in 2004, Richard is company Managing Director and remains the principal contact for new enquiries. Liaising with customers and contractors, conducting site surveys and preparing estimates, Richard is also hands-on and can often be found assisting and directing installations on-site.

Dawn Waters: Commercial Director

With a customer facing background in finance and accounting, Dawn is Finance Director and co-owner of Instant Rain. Responsible for client and supplier liaison, and invoice processing, Dawn ensures that Instant Rain operates as an efficient, exceptionally competitive business at all times.

 

image of admin support team member

Lisa Woolnough – Admin Support

Lisa has been instrumental in our marketing efforts and her work has enabled us to raise our online profile.  Her processes mapping and other administration enables us to always feel that we know exactly where we are with our ordering and customer service.